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QUALITY and ISMS POLICY 

Technimove’s quality standards Policy

It is the policy of Technimove Ltd to maintain a quality system designed to meet the requirements of ISO9001:2015 & ISO 27001 in pursuit of its primary objectives, the purpose and the context of the organisation.

It is the policy of Technimove Ltd to:

  • Strive to satisfy the requirements of all of our customers, stakeholders and interested parties whenever possible, meeting and exceeding their expectations;
  • Make the details of our policy known to all other interested parties including external where appropriate.
  • Determine the need for communication and by what methods relevant to the business management system.  These include but not limited to customers and clients and their requirements are documented in contracts, purchase order and specifications etc;
  • Comply with all legal requirements, codes of practice and all other requirements applicable to our activities;
  • Manage and minimalise hazards and to prevent injury, ill health and pollution whilst supplying its services;
  • Provide all the resources of equipment, trained and competent staff and any other requirements to enable these objectives to be met;
  • Rnsure that all employees are made aware of their individual obligations in respect of this quality and information security policy;
  • Maintain a management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on “risk”.

This quality and information security policy provides a framework for setting, monitoring, reviewing and achieving our objectives, programmes and targets.

Customer Service & Training

Customer service is an essential part of the quality process and to ensure this is fulfilled, all employees receive training. Training involves ensure full awareness and understanding of quality and information security and its impact on customer service.

To ensure the company maintains its awareness for continuous improvement, the business management system is regularly reviewed by the Senior Management Team (SMT) to ensure it remains appropriate and suitable to our business.  Our Business Management System (BMS) is subject to both internal and external annual audits.

Scope of the Policy (ISMS Only)

The scope of this policy relates to the building security and the use of computer systems operated by the company. It relates to building security at all its office locations. Technimove are constantly in pursuit of providing IT logistics services to the highest standards. The Policy Scope relates where appropriate to external risk sources including functions which are outsourced.

 

Technimove Ltd

January 2018

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